Frequently Asked Questions

Empowering kids through minimalist, chic, and fun design.

Who are we?
How does Ziraffe empower kids?
How are we helping create a better world for our children?
How do we select our products and what kinds of things do we carry?
Throughout our site, we mention minimalist, chic, and fun design. What’s that all about?
What can Ziraffe do for you?
What is the name Ziraffe all about?
What is Ziraffe LovedBy_Community™
 all about?
How does Ziraffe LovedBy_Community™ work?


Ziraffe LovedBy_Community™ FAQ for Sellers

How can I become a seller on Ziraffe LovedBy_Community™ ?
How does shipping work once someone has purchased an item?
How do I get paid for my sales?
Can I donate my earnings?
What’s in it for Ziraffe?



Who are we?

We are two moms, one based in Northern California and one in Southern California, who have very different personalities, histories, and strengths. Yunyi has a design background and grew up in Asia before moving to the U.S. Katie’s background is in education and communication, was raised in the Midwest, and later traveled extensively.  

We each bring different perspectives but the same key principles. In particular, we strongly value self-expression and creativity, a love of nature, and constant personal growth. After we both had children, we realized that imparting these values, helping our children thrive, and creating a better world for them are our most important goals and we decided to partner on Ziraffe as a way to achieve those goals.


How does Ziraffe empower kids?

We want the best for our children. That’s why we want to find the best products, practice sustainability wherever we can, and pass on our love of craftsmanship to our kids. Child psychology stresses how important it is for children to develop a strong sense of self, grow confidence, and learn through the power of play. We believe that clothes are one way that kids can express themselves and their identity, so we offer clothing options that are unique, incorporate elements of play in all the designs, are comfortable and unrestrictive, and give kids the creative space in which to be themselves.


How are we helping create a better world for our children?

Before we carry any product, we find out how it is made because fair trade and sustainability are vital to us. We want to promote practices that are fair, avoid any harmful chemicals or dyes, and, minimize our carbon footprint. This is all part of our goal to help create a better future for our kids.

We also promote sustainability and a sense of connection through Ziraffe LovedBy_Community™. This platform allows people to pass along their favorite children’s clothes and follow the journey that great clothes take from one family to another. Ziraffe LovedBy_Community™ looks past the traditional concept of hand-me-downs and focuses on sharing prized possessions and passing along a family’s favorite gems.


How do we select our products and what kinds of things do we carry?

We travel far and wide to find the best items. We don’t just look online; we physically travel across oceans to curate the highest quality, handmade items. We want to know the stories behind each collection, and more specifically, what inspired the collection and why something is designed in a particular way.  Yunyi establishes a personal relationship with each and every vendor and tries to meet them all in person before carrying their products. She wants to meet the makers, see the products in person, touch the items to know how they’ll feel, and make sure each item is right for Ziraffe.

Our brands are usually from small, family-owned businesses, and we make it a point to know who each designer is and why they do what they do. We do this so we can carry unique and very well made items, but also because we hope it will teach our children to value the contributions that artisans make and the creativity required.


What can Ziraffe do for you?

We put great care and thought into selecting our items and we deliberately choose clothes that coordinate regardless of what brand they come from. As a customer, this means you can count on our clothing to be well-constructed, sustainably made, comfortable, artistic, and fashionable. You can be confident that we are only carrying products that work well together, so you can select any item knowing that it will coordinate with other pieces we carry. What this means to the kids who wear our clothes is that they can feel confident, comfortable, and free to express themselves.


Throughout our site, we mention minimalist, chic, and fun design. What’s that all about?

  • Minimalism: In our view, minimalism doesn’t just mean simple; it’s not a reduction of style. It means the details and aesthetics are refined, and well thought out. It’s the true concept of “Less is More.”

  • Chic: We believe in the French approach “bon chic, bon genre” meaning good style comes from truly valuing the importance of excellent quality and design in all we do. For us, chic fashion allows self-confidence and self-assurance to shine through. The result is what seems like an effortless ability to wear anything and look good. It’s this relaxed, confident, and comfortable-in-your-skin attitude that we see as the true meaning of chic, and it’s what we want for kids, and why we choose the designs that we do.

  • Fun: We try to find clothes that have fun details because kids are able to find joy in these tiny things; Pockets they can fill with treasures, shimmering threads that reflect the light, and creative cuts that are unexpected and whimsical. We look for pieces that inspire kids, spark imagination, and support playfulness, because after all, isn’t that what being a kid is all about?


What is the name Ziraffe all about?

Since our brand is geared toward children, we liked the idea of a name that conveys whimsy and a love of the natural world. Using an animal name made sense for this, but what animal best represented us? There didn’t seem to be one creature that embodied all we had in mind.

We thought long and hard about finding a name that aligned with our ideals and ambitions. Chief among those is the desire to teach our children to forge their own path, and shrug off labels or prescribed limits about what they can become and achieve. We decided to take a lesson from our own parental playbook because after all, if we want our kids to reach beyond the confines of categories like princess or tomboy, athlete or brain, shouldn’t we do the same? We crafted a name to express this notion and Ziraffe was born.

The name Ziraffe borrows the elegance and style of the giraffe, as well as the animal’s seemingly effortless ability to move in sync with the natural environment, but it is also unique and can’t quite be categorized. At the simplest level we hope this small act reminds our children to live life based on who and what they want to be, and above all, to have fun doing it.


What is Ziraffe LovedBy_Community™ all about?

Ziraffe LovedBy_Community is a platform where you can buy and sell previously loved children’s clothes within a trusted community of families. It also allows families to invest in high-quality children’s clothing, both through the platform and externally. Families can afford to be less price-conscious about kids clothing, knowing that others will get use from it even after their kids outgrow a piece.

We believe in:

  • Providing children with access to high quality, well-designed clothing.
  • Reusing the best and most treasured clothes in order to maximize the joy they can bring.
  • Embracing sustainability and avoiding throwaway culture.

Ziraffe LovedBy_Community™ is a means to connect families, because users can see the direct impact of the clothes their children love so much as those clothes bring joy to new families. It offers users more than a virtual “like” and allows people to see why and how others treasure a particular piece. In short, Ziraffe LovedBy_Community™ brings like-minded people together and promotes sustainability through the reuse of goods that our kids - and future generations - can enjoy.


How does Ziraffe LovedBy_Community™ work?

Sellers share photographs of their children’s most beloved but outgrown garments, being careful to accurately specify the condition of the items. Buyers can browse through the items on the site and choose which ones they want to bring home for their families.

On the Ziraffe LovedBy_Community™ platform, the clothing options are not limited to items we carry at Ziraffe.  The sellers are parents and members of our global community, who ship the items directly to the buyers.



Ziraffe LovedBy_Community™ FAQ for Sellers

How can I become a seller on Ziraffe LovedBy_Community™ ?

Start out with high quality and durable items. We ask that your items are either new or at most gently used. If you would like to become a seller, email us at info@ziraffe.com and we’ll get you set up.


How does shipping work once someone has purchased an item?

We will arrange USPS pick-ups from your door so you never have to leave the house (we all know a simple trip to the post office with our little ones is never "simple"). Just download the packing slip we send you (yes, we will pay for shipping!) and pass it to the mail carrier.


How do I get paid for my sales?

As soon as the mail carrier picks up the order from you, we will release the payment to you.


Can I donate my earnings?

Yes! If you choose, you can donate proceeds to a charity of your choice via Ziraffe LovedBy_Community™ and we'll put it on your seller "about" page to further your cause.


What’s in it for Ziraffe?

It’s pretty simple. Ziraffe LovedBy_Community™ gives us a chance to live and breathe our mission of empowering children through access to high quality, thoughtfully designed clothes and promote sustainability – all at the same time! That’s why we don’t keep a portion of the profits, and it’s why we pay for shipping so sellers don’t have to.





























what is lovedby community

LovedBy_Community™

LovedBy_Community™...

  • Is made for busy parents who want access to high-quality, well-designed children's clothes
  • Builds communities around buying and selling thoughtfully designed, ethnically made goods for our children
  • Supports sustainability and discourages throwaway culture when something is outgrown
  • Allows sellers to select a charity to support and do social and environmental good
  • Picks-up and delivers items door-to-door so busy families don't need to go to the post office